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Matrix42 Self-Service Help Center

Release Notes 21.0.0

Important note


The "Matrix42 Enterprise Manager for SCCM (EM)" contains also all public released hotfixes that are available for previous versions.
Please note that installing this update will request a reboot of the system.


Enterprise Manager for SCCM 20.0.3 Setup can be used:

  • to perform a new installation.
  • to perform an update based on the version Enterprise Manager 19.0.x
  • to perform an update based on the version Enterprise Manager 20.0.x


An update from older versions is not possible and will not be supported by Matrix42.

 Installation instructions


You must be familiar with the content of the following documents before you start the installation or update process:

  • Release Notes (click here for German and here for English)
  • System Requirements (click here for German and here for English)

If anything is unclear or you have any questions, please contact Matrix42 before you perform the installation or update.


All EM components should be updated. It is not supported to mix different versions in one environment.

 Preliminary actions before installation


When you are downloading a Matrix42 hotfix or patch, the downloaded file may have a "Zone. Identifier" information attached (depending on your browsers security configuration).
Please remove this "Zone. Identifier", otherwise some problems with these files can occur (files are not loading correctly):

  1. Right-click the blocked file, and then click Properties.
  2. In the General tab, click Unblock.

To avoid the "Zone. Identifier" in future please add the address https://m42cdneu01.blob.core.windows.net and https://m42marketplacemediathek.blob.core.windows.net as a "trusted zone" in the Internet Explorer.

New Installation

 EM Server

Run EM Server Setup and follow the steps. The manual installation is documented in the Matrix42 help center (de / en). Alternative you can run the installation of the server components silent. The instructions for silent installation also available in the Matrix42 help center (de / en).

EM Distribution Point

Run EM Distribution Point Setup on every SCCM Distribution Point Server and follow the steps or use alternative/automated installation methods. The installation of this components is also documented in the Matrix42 help center.

Manual Installation (de / en)

Silent Installation (de / en)

EM Agent

Run EM Agent Setup and follow the steps or use alternative/automated installation methods. Please follow the instructions in the Matrix42 help center to perform an installation of EMAgent.

Manual Installation (de / en)

Silent Installation (de / en)

Update from version 19.0.x / 20.0.x

The following steps must be performed to do an update of Enterprise Manager for SCCM Version 19.0.x / 20.0.x

EM Server

  • Create full backup of your EM database
  • Create full image, or at least an image of the EM Server file system
  • Run Server Setup and follow the instructions
  • The main setup launches a migration wizard that converts all objects in the database to the new version

In the event of any errors a new ‘View Log’ button is displayed. Click this button to open a file containing detailed information in front of other windows. In the case of errors, this file must be saved and kept for analysis purposes.

  • Once the migration wizard has completed successfully, further steps are performed by the setup function
  • Setup is now complete, and the EM master server has been successfully updated. We recommend updating the Distribution Points used by Enterprise Manager next

If you have switched your web console to SSL/ HTTPS, please check this after the update. By default, the HTTP port is used again.

EM Distribution Point

 Run EM Distribution Point Setup and follow the steps or use alternative/automated methods for updating the EM-DP service.

EM Agent

Run EM Agent Setup on the client computers and follow the steps or use alternative/automated methods for updating the EM Agent, like:

  • EM Auto Update (de / en)
  • SCCM rollout
  • GPO, login script, etc.

Changes in version 20.0.3

  Description Affected components
  SCCM 2010 Support  
  Create Excel file in Reports optimized  
  EM-Customizing optimized  
  EM Agent Auto update optimized  
  OSD status communication without EM tasks  
  EM-Agent communication to EM server improved (TCP connections will be closed as soon as possible), errors fixed and calls to the WebApi interface reduced to a minimum  
  New EM-Agent Clean Script available  
  EM-Agent TCP timeout can be configured via the Agent profile  
  OSD start time in different time zones  
  EM-Server telemetry data are created and deleted after 3 days  
  Stabilization, optimization and Bug fixing  

Known Issues

  Description Affected components
  Local Group membership not updating if SID is present EM Agent

 

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