macOS Guide III: Devices
Devices
- Navigate back or open your Silverback Management Console
- Login as an Administrator
- Navigate to Devices
- Once your device is enrolled you will find the device here
Adjust your columns (optional)
This part is a repetition of iOS Guide III: Devices and can be skipped
- Hover over the Username column and click the arrow button
- Disable Battery (optional)
- Disable Storage (optional)
- Enable supervised (optional)
Try a couple of things to customize your view. Shrink or increase columns width
Check your surroundings (optional)
This part is a repetition of iOS Guide III: Devices and can be skipped
- You will see a select button in the first column
- You will see a Device ID
- Select your first enrolled device
- You will see Multiple Actions button on the right
- Click the Multiple Actions button
- Nothing will happen!
Enroll a second device and try again
- Check the actions column
Managed Device Actions
- Check the actions column in device overview. It offers also the ability to perform single actions.
- Multiple actions and single actions offers you the following possibilities:
Assign Tag |
Manually assign additional Tags to a device. Please refer to |
Lock |
Lock the device. The user needs to re-enter his passcode to get access. |
Block |
Blocks the device, remove all tags settings except restrictions but keeps the device under management Navigate to Blocked to unblock devices manually. After that all Tags will be-reassigned. |
Factory Wipe |
This option performs a full device wipe to factory defaults The device is completely wiped and all company & user data gets erased. |
Delete Business Data |
Un-enrolls the device and move device into Checked out section This will remove all company apps, profiles & data from device but leave the private data of the user untouched. |
- Now click on your enrolled device and open device overview
Device Information
In this window you can find all collect device information like:
- Username and Last Update information
- Device Information Actions (Refresh, Resultant Tags, More)
- Device Information (Name, OS Version, Ownership, Serial Number etc.)
- Assigned Tags (Displays assigned Tags)
- Restriction Information (Displays active restrictions on the device)
- Security Information (Full Disk Encryption, Recovery Key)
- User Information (User Short Name and User Long Name)
- Profile List (Displays active profiles on the device)
- Available OS Updates ( Display update information like Version, Build, Size etc.)
- Certificate List (Displays distributed certificates on the device)
- Application List (Installed applications on the device)
Device Information Actions
Action | Requirement | Description |
---|---|---|
Refresh | None | With a refresh the system triggers a connection to the device and send / retrieve new information |
Resultant Tags | None | Gives an overview of applied tags, apps and restrictions. |
Actions | ||
Pending Commands |
None | Displays database information about past and upcoming device commands |
Status History | None | Displays database information about the Device History |
Review additional actions under Devices Guide Part III: Device Information & Actions
Next Steps
- Proceed with next chapter: macOS Guide IV: Create a Tag and assign it
- Collect additional information about devices in our Management Guide Part II: Devices