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Matrix42 Self-Service Help Center

Silversync Guide VII: Access on Android

Overview

Since Android management has changed a lot in terms of enterprise functions and management has evolved from the classic old Android management to management via Android Enterprise and at the same time older and newer Android versions needs still to be supported, there are several ways in Silverback to guarantee users access to the mobile content. In addition, for certain Android versions and management types, mobile content management can be made available via two applications. The Matrix42 Mobile application provides integration for Silversync and access to the Enterprise Service Management with an additional configuration at the same time, while the Matrix42 Documents provides exclusively access to Mobile Content Management with encryption options offered by EgoSecure Data Protection. Please refer to the following overview to find your best approach: 

For Android Enterprise devices: 

For Non Android Enterprise devices:

Non Android Enterprise Management is already deprecated since 2017 by Google. Please refer to the original announcement for further information and get ready for Android Enterprise

Before you Start

This guide is intended to provide user access to Silversync on Matrix42 Mobile application in combination with Silversync. If you are intend to use the Matrix42 Documents application, you can perform the following sections of this guide and use Matrix42 Documents instead of the Matrix42 Mobile application. 

Matrix42 Mobile on Android

The M42Mobile application brings everything together and one part is the Mobile Content Management functionality which we will now configure. All you need to do is to import the application first into Silverback and then add the app to a tag and configure the M42Mobile Profile. 

Additionally you can configure the following settings, which will be covered in this guide:

To use the Mobile Content Management functionality in Silverback you need full fill the following tasks:

  • M42Mobile needs to be imported to the App Portal
    • via Enterprise *.apk file
    • via Google Play Store
    • via Managed Google Play Store for Android Enterprise devices
  • The application needs to be added to a Tag which needs to be assigned to devices
  • For non Android Enterprise devices, the Silversync connection and additional configurations for the app are created via M42 Profile inside a Tag as a Profile
  • For Android Enterprise devices, the Silversync connection configuration will be automatically applied during the content distribution, but additional options can be configured via Managed Configurations
  • The application will then be distributed in a configured way with Silverback to user devices.

Import Application into Silverback

As Enterprise 

  • Download Android Application files from Marketplace
  • Export downloaded *.zip archive
  • Open Silverback Management Console
  • Navigate to App Portal
  • Click Android or SamsungSafe
  • Click New Application
  • Select Type Enterprise
  • Upload the APK File
  • Upload any Icon
  • Enable Visible in App Portal
  • Enable Automatically push to managed devices
  • Click Save

As Google Play

After download and installation of M42Mobile perform a device check-in (via Companion or Management Console) so that Silverback is able to send the M42Mobile Configuration from Tag. Otherwise you will receive inside M42Mobile the information that Silverback account couldn't be downloaded.

Managed Google Play

Adding M42Mobile application as a Managed Google Play requires a integration with Android Enterprise. Please review our Integration Guides

  • Open Silverback Management Console
  • Navigate to App Portal
  • Click Android or SamsungSafe
  • Click New Application
  • Ensure that Managed Play is set as Type
  • Click the search icon next to Name
  • Search for Matrix42 Mobile
  • Select the application and confirm with Select
  • Adjust the name (optional)
  • Enter a Description (optional)
  • Enable Automatically push to managed devices
  • Click Edit on App Configuration
  • Review available configurations for Matrix42 Mobile and refer to optional settings for more information

Additional optional settings for Matrix42 Documents can be found here

  • Click Save

Configure and Deploy M42Mobile

Add M42Mobile to a Tag

  • Navigate to Tags
  • Edit our in previous chapter created Tag or create a new one
    • Select as Name M42Mobile for Android and Samsung Safe
  • Enter a description
  • Enable Profile and Apps Feature

Profile needs only be to enabled for non Android Enterprise devices in combination with the Matrix42 Mobile application

Do not enable the Profile option, when you are utilizing the Matrix42 Documents application. 

  • Enable Android and Samsung Safe Device Types
  • Click Save
  • Navigate to Apps
  • Choose Android or SamsungSafe
  • Click Assign More Apps
  • Select M42Mobile
  • Click Add Selected Apps

Do this again for Samsung Safe.

Enable File Sync

Skip this Enable File Sync section for all Android Enterprise devices and proceed with Deploy App & Configuration.

  • Navigate to Profile
  • Choose Android or SamsungSafe
  • Navigate to M42 Mobile
  • Enable M42Mobile
  • Click Save
  • Click OK
  • Click Silversync
  • Enable Allow File Sync
  • Click Save
  • Click OK

Deploy App & Configuration

  • Navigate to Definition
  • Enable Auto Population or
  • Add devices manually by clicking Associated Devices 
  • Click Save
  • Click OK
  • Click Push to Devices

Download and start Application 

  • After a successful Tag configuration, the application should be distributed to a end user device after enrollment
  • After a successful download and installation, open M42Mobile on the Android device
  • When everything is correctly done, you will see an information about an Automatic login to predefined account
  • After that you should see 2 items
    • Documents
    • Settings

On Matrix42 Documents you should Silversync in the of Content Providers. Tap on Silversync to open your files & folders.

  • Tab Documents
    • Open the added content provider
    • You should see now all documents
  • Tab Settings
    • You should see an added Silverback account

Next Steps

Configure Additional settings (optional)

This section is only for non Android Enterprise devices. For Android Enterprise devices, please refer to the following Guide: Matrix42 Mobile

  • Navigate back to your Silverback Management Console
  • Edit your created Tag
  • Click Profile
  • Click M42 Mobile
  • Adjust your configuration
    • Change Logo Url and Tint Color
    • Add Service Store Account 
  • Click Silversync
  • Click Save
  • OK
  • Navigate to Definition
  • Click Push to Devices
  • Check changes on end user device(s)

M42Mobile app settings

The following options allows to add a custom branding and a pre-configure Service Store account to the M42Mobile appplication on non Android Enterprise managed devices. 

For Android Enterprise devices, please refer to the following Guide: Matrix42 Mobile

Setting Android Samsung Safe Description
M42 Mobile Enabled   Enabled or Disabled   Enabled or Disabled   Enables M42 Mobile Settings
Logo Url e.g. https://www.imagoverum.com/logo.jpg e.g https://www.imagoverum.com/logo.jpg Allows  to override the default Matrix42 Logo with a custom logo. Enter the URL of the logo file that clients should download.
Tint Color

e.g: 

  • R: 252
  • G: 133
  • B: 41

e.g: 

  • R: 252
  • G: 133
  • B: 41
The RGB value of the main color of the M42 Mobile App. This will visually change the color of UI elements on the device.
Username e.g. {UserName} e.g. {UserName} Accepts System Variables ands pre-populates the Username field. 
Password e.g. {UserPassword} e.g. {UserPassword} Accepts System Variables ands pre-populates the Password field
Server e.g https://www.imagoverum.com e.g https://www.imagoverum.com Pre-populates the Service Store Server URL.
Domain e.g. iv e.g iv Pre-populates the Domain field
Port e.g. 443 e.g. 443 Pre-populates the Port field
Custom Data
  • Key
  • Values

 

  • Key
  • Values

This allows custom fields to be defined, for example if a new M42Mobile app is being tested but not publicly available, this could be used to add new configurable fields.

Should only be used when directed by Matrix42.

Silversync

This sections allows to add several Silversync configurations and restrictions to the M42Mobile Application on non Android Enterprise devices.

For Android Enterprise devices, please refer to the following Guide: Matrix42 Mobile

Setting Android Samsung Safe Description
Allow File Sync   Enabled or Disabled Enabled or Disabled Allows File Sync
Disable on Blocked Enabled or Disabled Enabled or Disabled Disables File Sync for blocked devices
Allow Sync on Cellular Data Enabled or Disabled Enabled or Disabled Allow Sync when device uses Cellular
Cellular Data File Size Limit e.g. 10 e.g. 10 Restricts file sizes in MB when device uses Cellular
Allow Email of Files Enabled or Disabled Enabled or Disabled Allows to Email File types via Email
Allow Opening Files Into Other Apps Enabled or Disabled Enabled or Disabled Allows opening files into other apps on device

 

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