Silversync Guide VII: Access on Android
Overview
Since Android management has changed a lot in terms of enterprise functions and management has evolved from the classic old Android management to management via Android Enterprise and at the same time older and newer Android versions needs still to be supported, there are several ways in Silverback to guarantee users access to the mobile content. In addition, for certain Android versions and management types, mobile content management can be made available via two applications. The Matrix42 Mobile application provides integration for Silversync and access to the Enterprise Service Management with an additional configuration at the same time, while the Matrix42 Documents provides exclusively access to Mobile Content Management with encryption options offered by EgoSecure Data Protection. Please refer to the following overview to find your best approach:
For Android Enterprise devices:
- Android 9 and newer:
- Access to Silversync is supported with the Matrix42 Documents applications
- Access to the Enterprise Service Management is supported with the Matrix42 Mobile application
- Android 8 and older:
- Access to Silversync is supported for Matrix42 Documents or Matrix42 Mobile
- Access to Enterprise Service Management is supported for Matrix42 Mobile
For Non Android Enterprise devices:
- All supported Android Version: Access to Silversync is supported for Matrix42 Mobile
Non Android Enterprise Management is already deprecated since 2017 by Google. Please refer to the original announcement for further information and get ready for Android Enterprise
Before you Start
This guide is intended to provide user access to Silversync on Matrix42 Mobile application in combination with Silversync. If you are intend to use the Matrix42 Documents application, you can perform the following sections of this guide and use Matrix42 Documents instead of the Matrix42 Mobile application.
- Import application as Managed Google Play
- Add Application to a Tag
- Deploy App & Configuration
- Download and start Application
Matrix42 Mobile on Android
The M42Mobile application brings everything together and one part is the Mobile Content Management functionality which we will now configure. All you need to do is to import the application first into Silverback and then add the app to a tag and configure the M42Mobile Profile.
Additionally you can configure the following settings, which will be covered in this guide:
- Silversync Settings for non Android Enterprise devices
- Branding for Android Enterprise and non Android Enterprise devices
- Service Store Account for Android Enterprise and non Android Enterprise Devices
To use the Mobile Content Management functionality in Silverback you need full fill the following tasks:
- M42Mobile needs to be imported to the App Portal
- via Enterprise *.apk file
- via Google Play Store
- via Managed Google Play Store for Android Enterprise devices
- The application needs to be added to a Tag which needs to be assigned to devices
- For non Android Enterprise devices, the Silversync connection and additional configurations for the app are created via M42 Profile inside a Tag as a Profile
- For Android Enterprise devices, the Silversync connection configuration will be automatically applied during the content distribution, but additional options can be configured via Managed Configurations
- The application will then be distributed in a configured way with Silverback to user devices.
Import Application into Silverback
As Enterprise
- Download Android Application files from Marketplace
- Export downloaded *.zip archive
- Open Silverback Management Console
- Navigate to App Portal
- Click Android or Samsung Knox
- Click New Application
- Select Type Enterprise
- Upload the APK File
- Upload any Icon
- Enable Visible in App Portal
- Enable Automatically push to managed devices
- Click Save
As Google Play
- Open Silverback Management Console
- Navigate to App Portal
- Click Android or Samsung Knox
- Click New Application
- Select Type Market
- Enter as Name M42Mobile
- Enter a Description
- Paste the following URL: https://play.google.com/store/apps/details?id=com.matrix42.m42mobile
- Enable Visible on App Portal
- Click Save
After download and installation of M42Mobile perform a device check-in (via Companion or Management Console) so that Silverback is able to send the M42Mobile Configuration from Tag. Otherwise you will receive inside M42Mobile the information that Silverback account couldn't be downloaded.
Managed Google Play
Adding M42Mobile application as a Managed Google Play requires a integration with Android Enterprise. Please review our Integration Guides.
- Open Silverback Management Console
- Navigate to App Portal
- Click Android or Samsung Knox
- Click New Application
- Ensure that Managed Play is set as Type
- Click the search icon next to Name
- Search for Matrix42 Mobile
- Select the application and confirm with Select
- Adjust the name (optional)
- Enter a Description (optional)
- Enable Automatically push to managed devices
- Click Edit on App Configuration
- Review available configurations for Matrix42 Mobile and refer to optional settings for more information
Additional optional settings for Matrix42 Documents can be found here
- Click Save
Configure and Deploy M42Mobile
Add M42Mobile to a Tag
- Navigate to Tags
- Edit our in previous chapter created Tag or create a new one
- Select as Name M42Mobile for Android and Samsung Knox
- Enter a description
- Enable Profile and Apps Feature
Profile needs only be to enabled for non Android Enterprise devices in combination with the Matrix42 Mobile application
Do not enable the Profile option, when you are utilizing the Matrix42 Documents application.
- Enable Android and Samsung Knox Device Types
- Click Save
- Navigate to Apps
- Choose Android or Samsung Knox
- Click Assign More Apps
- Select M42Mobile
- Click Add Selected Apps
Do this again for Samsung Knox.
Enable File Sync
Skip this Enable File Sync section for all Android Enterprise devices and proceed with Deploy App & Configuration.
- Navigate to Profile
- Choose Android or Samsung Knox
- Navigate to M42 Mobile
- Enable M42Mobile
- Click Save
- Click OK
- Click Silversync
- Enable Allow File Sync
- Click Save
- Click OK
Deploy App & Configuration
- Navigate to Definition
- Enable Auto Population or
- Add devices manually by clicking Associated Devices
- Click Save
- Click OK
- Click Push to Devices
Download and start Application
- After a successful Tag configuration, the application should be distributed to a end user device after enrollment
- After a successful download and installation, open M42Mobile on the Android device
- When everything is correctly done, you will see an information about an Automatic login to predefined account
- After that you should see 2 items
- Documents
- Settings
On Matrix42 Documents you should Silversync in the of Content Providers. Tap on Silversync to open your files & folders.
- Tab Documents
- Open the added content provider
- You should see now all documents
- Tab Settings
- You should see an added Silverback account
Next Steps
- Browse through your folder structure
- Open any file and get familiar with M42Mobile App
- Add a branding or configure additional settings:
- For Non Android Enterprise devices: Configure Additional settings
- For Android Enterprise devices: Configure Additional settings
- Learn how to achieve the same result on iOS and iPadOS: Silversync Guide V: Access on iOS and iPadOS
- Lean how to integration with Android Enterprise: Android Enterprise Integration Guide
- Read our Administrator Guide
Configure Additional settings (optional)
This section is only for non Android Enterprise devices. For Android Enterprise devices, please refer to the following Guide: Matrix42 Mobile
- Navigate back to your Silverback Management Console
- Edit your created Tag
- Click Profile
- Click M42 Mobile
- Adjust your configuration
- Change Logo Url and Tint Color
- Add Service Store Account
- Click Silversync
- Adjust your settings
- Click Save
- OK
- Navigate to Definition
- Click Push to Devices
- Check changes on end user device(s)
M42Mobile app settings
The following options allows to add a custom branding and a pre-configure Service Store account to the M42Mobile appplication on non Android Enterprise managed devices.
For Android Enterprise devices, please refer to the following Guide: Matrix42 Mobile
| Setting | Android | Samsung Knox | Description |
|---|---|---|---|
| M42 Mobile Enabled | Enabled or Disabled | Enabled or Disabled | Enables M42 Mobile Settings |
| Logo Url | e.g. https://www.imagoverum.com/logo.jpg | e.g https://www.imagoverum.com/logo.jpg | Allows to override the default Matrix42 Logo with a custom logo. Enter the URL of the logo file that clients should download. |
| Tint Color |
e.g:
|
e.g:
|
The RGB value of the main color of the M42 Mobile App. This will visually change the color of UI elements on the device. |
| Username | e.g. {UserName} | e.g. {UserName} | Accepts System Variables ands pre-populates the Username field. |
| Password | e.g. {UserPassword} | e.g. {UserPassword} | Accepts System Variables ands pre-populates the Password field |
| Server | e.g https://www.imagoverum.com | e.g https://www.imagoverum.com | Pre-populates the Service Store Server URL. |
| Domain | e.g. iv | e.g iv | Pre-populates the Domain field |
| Port | e.g. 443 | e.g. 443 | Pre-populates the Port field |
| Custom Data |
|
|
This allows custom fields to be defined, for example if a new M42Mobile app is being tested but not publicly available, this could be used to add new configurable fields. Should only be used when directed by Matrix42. |
Silversync
This sections allows to add several Silversync configurations and restrictions to the M42Mobile Application on non Android Enterprise devices.
For Android Enterprise devices, please refer to the following Guide: Matrix42 Mobile
| Setting | Android | Samsung Knox | Description |
|---|---|---|---|
| Allow File Sync | Enabled or Disabled | Enabled or Disabled | Allows File Sync |
| Disable on Blocked | Enabled or Disabled | Enabled or Disabled | Disables File Sync for blocked devices |
| Allow Sync on Cellular Data | Enabled or Disabled | Enabled or Disabled | Allow Sync when device uses Cellular |
| Cellular Data File Size Limit | e.g. 10 | e.g. 10 | Restricts file sizes in MB when device uses Cellular |
| Allow Email of Files | Enabled or Disabled | Enabled or Disabled | Allows to Email File types via Email |
| Allow Opening Files Into Other Apps | Enabled or Disabled | Enabled or Disabled | Allows opening files into other apps on device |