Skip to main content
Matrix42 Self-Service Help Center

Installation Guide II: System Requirements

System Requirements

Please also review the dependencies of the different SUEM related extensions.

UEM 25.0

Product Required Version Additional Notes
Enterprise Service Management Platform 12.1.2 and newer To install the UUX for UEM 25.0, the target system requires the installation and configuration of Enterprise Service Management Platform (ESMP) 
Silverback 23.0.3 or newer -
Empirum 23.0.3 with latest Hotfix or newer  

SUEM 24.0.3

Product Required Version Additional Notes
Enterprise Service Management Platform 12.0.5 and newer To install the UUX for SUEM 24.0.3, the target system requires the installation and configuration of Enterprise Service Management Platform (ESMP) 
Silverback 23.0.3 or newer -
EgoSecure DataProtection 24.0.3 or newer -
Empirum 23.0.3 with latest Hotfix or newer  

SUEM 24.0.2

Product Required Version Additional Notes
Enterprise Service Management Platform 12.0.5 and newer To install the UUX for SUEM 24.0.2, the target system requires the installation and configuration of Enterprise Service Management Platform (ESMP) 
Silverback 23.0.3 or newer -
EgoSecure DataProtection 24.0.2 or newer -
Empirum 23.0.3 with latest Hotfix or newer  

SUEM 24.0.1

Product Required Version Additional Notes
Enterprise Service Management Platform 12.0.5 and newer To install the UUX for SUEM 24.0.1, the target system requires the installation and configuration of Enterprise Service Management Platform (ESMP) 
Silverback 23.0.3 or newer -
EgoSecure DataProtection 24.0.1 or newer -
Empirum 23.0.3 with latest Hotfix or newer  

SUEM 24.0

Product Required Version Additional Notes
Enterprise Service Management Platform 12.0.3 and 12.0.4 To install the UUX for SUEM 24.0.0, the target system requires the installation and configuration of Enterprise Service Management Platform (ESMP) 
Silverback 23.0.3 or newer -
EgoSecure DataProtection 24.0.0 or newer -
Empirum 23.0.3 with latest Hotfix or newer  

SUEM 23.0.3

Product Required Version Additional Notes
Enterprise Service Management Platform 12.0.3 and 12.0.4 To install the UUX for SUEM 23.0.3, the target system requires the installation and configuration of Enterprise Service Management Platform (ESMP) 
Silverback 23.0.3 or newer -
EgoSecure DataProtection 23.0.3 or newer -
Empirum 23.0.3 with latest Hotfix or newer Empirum 21.0.3 LTSB also supported with limitations. No Variable configurations and hardware drivers are transferred. No object removal via UUX. UEM Objects cannot be set to Operational/Blocked. No Infrastruxture Management.

Next Steps

  • Was this article helpful?