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Matrix42 Self-Service Help Center

What is the Adobe Product Entitlements add-on

You can integrate your instance of Matrix42 Enterprise Service Management with Adobe by using the Adobe Product Entitlements add-on from the Extension Gallery.

As a result, you will be able to assign Adobe products to users via the Service Catalog services. 

The add-on contains the Adobe Product Entitlements data provider, which imports Product Profiles from Adobe, and the Provisioning – Adobe Product Entitlements provisioning workflow, which allows assigning and removing users to and from Adobe Product Profiles via User Management API.

As a prerequisite to using this feature, you need to make sure that the Azure Active Directory / Office 365 data provider is configured and imports users from Azure Active Directory.

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