Version 1.7.0016
Installation and update requirements
-
Digital Workspace Platform Version 12.0.4.xxxx or higher
Feature
- New message handler: Significant performance improvements in message processing
(Please inform our support to activate the new message handler after the extension is updated) - the update remote assistance agent dialog will now display if the version is alpha/beta or release
- if an asset has no remote agent installed, an option for a adhoc session will be displayed.
- An asset that is currently offline will not show the last connected server under "connected server" anymore
Bugfix
- A "linked asset" in a service request that had been transformed to an incident will now displayed correctly
- An issue has been resolved for cases where the "Mass update" feature was not working.
- Additional bugfixes and improvements