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Matrix42 Self-Service Help Center

Version 1.7.0022

Installation and update requirements

  • WebconferenceServer 4.1.8990.18519 update is necessary for the latest functions with Remote Assistance Web 1.7.0022 (OnPremise customers can find the latest Serverversion in portal.fastviewer.com)
  • Digital Workspace Platform Version 12.0.4.xxxx or higher

BUGFIX

  • Fixed missing french translations for "asset_name" in journalization
  • Fixed a missing "asset_name" translation for journalization from {journalCreator}
  • Fixed an error shown when opening a Remote Assistance Panel, if the connection string was stored incorrectly in the DB (for example in older environments)

KNOWN ISSUE

  • The "State" UI Element (Online State, Version, Connected Server) is not shown, if the selected Remote Assistance Profile has the "Allow reboot of computer" Checkbox not set. (To configure in Administration: Remote Assistance -> Profile -> General -> "Allow reboot of computer")
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