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Matrix42 Self-Service Help Center

UEM Agent Windows

Matrix42 supplyes a new, enhanced software management agent. This agent is based on the Advanced Agent and is now called “UEM Agent Windows”. We plan to supply additional technical previews and versions that have been officially released for productive operations as soon as they are available through the Matrix42 Marketplace accordingly.

We also plan to supply the respective current version of the UEM Agent, together with each release. Details can be found in the corresponding release notes.

Please use the most current version for your tests.

Integration of the Marketplace download

The UEM Agent is provided as a ZIP file. Unzip the ZIP file and copy the content to the Empirum directory of the Empirum Server (overwrite any existing files).
Included are:

  • UEM Agent package for import (Configurator\PackageStore\{ID})
  • UEM Agent MSI (Configurator\Packages\Matrix42\UEM Agent Windows\MSI\XXXX)
  • ImageMerger (Addons\ImageMerger)
  • Matrix42UEMAgentUpdater (Configurator\User\UEMAgentUpdater)

Import the package using the import function of the EMC in the software depot.

ImageMerger: As of Empirum 18.0, this function is integrated.

The Matrix42UEMAgentUpdater is used when updating the Agent. As of Empirum 18.0.3 it is integrated.

The current documentation is contained in the Help directory of the UEM Agent package.

System requirements

Microsoft .NET Framework

  • Version 4.6.1 for UEM-Agent versions before 1910.0
  • Version 4.7.2 for UEM-Agent versions from 1910.0 onwards
  • Microsoft .NET Framework 4.7.2 supports the following operating systems:
  • Windows Server 2016 (version 1709)
  • Windows 10 Anniversary Update (version 1607) (x86 and x64)
  • Windows 10 Creators Update (version 1703) (x86 and x64)
  • Windows 10 Fall Creators Update (version 1709) (x86 and x64)
  • Windows Server 2012 R2 (x64)
  • Windows 8.1 (x86 and x64)
  • Windows Server 2012 (x64)
  • Windows Server 2008 R2 Service Pack 1 (x64)
  • Windows 7 Service Pack 1 (x86 and x64)

The .NET package is automatically installed by the UEM Agent during the installation via package or Agent Push. Only when installing via MSI this has to be installed before.

Microsoft Visual C++ 2019 Redistributable Package

  • Version 14.24.28127.4

The redistributable package is automatically installed by the UEM Agent.


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