After successful installation, start Matrix42 Call Tracker and click Settings.
Configure the following settings:
- Device to ingoing calls/Device for outgoing calls: Telephone that is connected over the TAPI interface.
- Workspace Management Server Name: URL by which Matrix42 Service Desk can be reached.
- Launch at Windows startup: Select this option to start Matrix42 Call Tracker automatically, together with Windows.
- Logs: Folder where the log file will be stored.
When you are ready with the settings, click Save and Close. Matrix42 Call Tracker is now ready for use.