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Matrix42 Self-Service Help Center

Version 1.6.0017

Installation and update requirements

  • Digital Workspace Platform Version 12.0.3.xxxx or higher


  • Session End Dialog - After ending a session, a dialog is displayed in which it is possible to enter a comment, which is then entered in the journal of the asset. If the session was started via Service Desk, the entry is made in the journal of the ticket.
  • Dynamic Filtering - In profiles, it is now possible to set up a dynamic filter for assets via ASQL.
  • Hide Background - In a session, the screen resolution of the target computer can now be changed dynamically and on-the-fly.
  • Remote Reboot - The "Reboot" button can now be used to trigger a reboot of the computer. A timeout and a message can be specified as parameters.
  • Additional Info in Tab - For a remote or ad-hoc session, the computer name/ad-hoc number is now displayed in the corresponding tab.
  • MSI Setup - The Remote Assistance Agent is now also available for download as an MSI setup.


  • Additional bug fixes and improvements
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