ChromeOS Integration V: Device Management
Perform a Manual Sync
- Navigate back to your Silverback Management Console
- Navigate to Admin
- Select ChromeOS
- Press Reload Devices
- Confirm with OK
Silverback will usually synchronize devices automatically during the specified Device update interval.
Device Management
- Navigate to Devices
- Your previously enrolled ChromeOS device should be listed now in the device overview
- ChromeOS devices are identified with a different Device ID: e.g. C-0
- Notify the available device actions
- Click Block device
- Notice that the device will be moved into Blocked Section of Silverback and change the state to Disabled in G Suite
- Navigate to Blocked Section of Silverback
- Press Unblock device
- Confirm with OK
- Notice that the device will be moved into Managed Section of Silverback and change the state to Provisioned in G Suite
- Open Device Overview
- Review Hardware and OS information
- Scroll down to Custom Fields
- Take a look to empty values for Asset ID, Location or Notes
- Navigate back to G Suite
- Open your previously enrolled devices
- In Custom Fields area press the Edit button
- Add as Asset ID e.g. ID00001
- Add as Location e.g. Frankfurt
- Add as Notes e.g. This is my fist device connected with Silverback
- Press Save
- Switch back to Silverback Management Console
- Press Refresh for a new device check-in
- Check that the custom fields are changed to your previous changes
- Close Device Overview
- Press Delete Business Data
- Click OK
- Check the available reasons
- Upgrading or replacing with a newer model (Different model replacement)
- Reselling, donating, or permanently removing (Retiring from fleet)
- Replace with the same model from a repair vendor (Same model replacement)
- Press Cancel
The Delete Business Data operation triggers the Deprovision operation in G Suite and will move the device to Checked Out section of Silverback. Deprovisioning a device will stop device policy syncing and remove device-level policies. Once a device is deprovisioned, it must be wiped before it can be re-enrolled into management.
Next Steps
- Learn how to Set Chrome device policies