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Matrix42 Self-Service Help Center

FAQ

Question: I get the error message 'Saving the driver.json was not successful'. What could be the reason?

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Answer: This is probably due to the permissions of the user who started the Matrix42 Driver Assistant.

Make sure that this user is allowed to create, delete and modify files and directories in the directory:

\\%EmpirumServer%\Configurator$\Packages\Matrix42\OsPackages\Drivers


Question: I have modified the control file using the Matrix42 driver assistant. However, the drivers are not used. In the log there is an error "Copy-Item: Illegal characters in path". What could be the reason?

Answer: Make sure you are using a current version of the DriversIntegration package (at least 2.6). Older versions of the package will not work with the slightly modified specification of the driver that should be used.

 

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