Reports in Administration Application
Overview
Each application has a number of reports that can be generated from the data available in this application. The Matrix42 Administration application provides a series of standard reports to help you see the current state of your system and extend them according to your needs.
Reports with configurable widgets are available starting from v.12.1.1. Standard reports can be adjusted and extended as described in Managing Dashboards and Reports in New Look.
To generate the reports in the Administration application, click Reports in the navigation area. You can generate the following reports:
- User Sign-In Insights: this report allows monitoring user engagement trends, identifying adoption patterns, and optimizing ITSM platform utilization. For details, see the User Sign-In Insights page.
- Feature Adoption: auto-translating, text enhancement usage, and other AI-related data insights.
- Report Subscriptions: serves as a centralised tool for monitoring all data related to the Subscribe action for both dashboards and reports. For details, see the Report Subscriptions page.
- Role Overview: shows Roles with all members and permissions. For details, see the Role Overview page.
- User Overview: shows the Person's permission. For details, see the User Overview page.
Although the report types are different, the report structure and generation approach are similar throughout all applications.
Click on the Report for more details. Each report has a set of specific filters depending on the type of the report and a set of actions like Edit, where you can specify which widget instances to show or hide, and then use Print, Export, Send Report actions, etc. See also, Managing Dashboards and Reports in New Look: Actions.