Support Team
Support
- Vice President Customer Support: Bjoern Heuser
- Teamlead: Reinhard Knatz
- Support Employees
- Markus Palz
- Dzenis Aslani
- David Martic
- Tickets: https://support.matrix42.com/
- Account Overview
- Certificate Know-how
- Cloud Center
- Developer Guide
- Developer Guide I: Concepts and Tools
- Developer Guide II: Enrollment
- Developer Guide III: Management Session
- Developer Guide IV: Admin Console
- Developer Guide IX: API
- Developer Guide V: Command Anatomy
- Developer Guide VI: Maintenance Service
- Developer Guide VII: Extending the database
- Developer Guide VIII: Extend Common Points
- Developer Guide X: Unit Testing
- Developer Guide XI: Adding a new project
- Developing Silverback
- Developing Silverback I: Adding Nuget Components
- Developing Silverback II: API
- Developing Silverback III: DB Migration
- Developing Silverback IV: Fiddler
- Developing Silverback V: IPC using WCF
- Developing Silverback VI: Logs in Silverback
- Developing Silverback VII: Server side traffic logging
- Developing Silverback VIII: SMS Provider
- Development Environment
- Dockerhub
- Hotfix
- Miscellaneous
- Quality Assurance Environments
- Regular Developer Tasks
- Regular Tasks I: Renewing the PFN apps
- Regular Tasks II: Signing Company Hub App
- Regular Tasks III: Silverback Tagging
- Regular Tasks IV: Updating InstallShield projects
- Regular Tasks V: Updating MDM Vendor certificate in Mobile Portal
- Regular Tasks VI: Updating Companion Push Notification Certificate
- Regular Tasks VII: Updating Silverback versions
- Release Process
- Support Team
- Vendor Support Issues
- Wiki
