AI Assist for Service Desk Licensing
Licensing details for AI Assist.
Matrix42 AI Assist for Service Desk requires a subscription license for Enterprise Service Management (either Advanced/Enterprise tiers or Matrix42 Enterprise) as well as a subscription for the Matrix42 AI Assist for Service Desk solution itself, which is required to enable the feature. AI related Terms & Conditions and Data Processing Agreements need to be signed as well.
In addition to those mentioned above an Action Credit subscription is required.
Details about the different tiers of Action Credits are provided by your sales representative.