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Matrix42 Self-Service Help Center

AI Search Licensing

Licensing information for the AI Search feature.

Matrix42 AI Search requires a subscription license for Enterprise Service Management (either Advanced or Enterprise tiers) as well as a subscription for the Matrix42 AI Assist for Service Desk solution, which is required to enable the feature.

In addition to those mentioned above an Action Credit subscription is required.

Details about the different tiers of Action Credits will be provided soon.

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