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Matrix42 Self-Service Help Center

Reset an EMM device

To reset an EMM device, please proceed as follows:

  1. Open the UEM console.
  2. Enter a search term under Search Text (e.g., device name, user name, model or OS) as filter.
  3. Click the respective device. The right Device window displays all available device data.
  4. Click More > Factory Wipe and enter wipe to confirm the reset process.

The device will be reset to the factory default settings.