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Matrix42 Self-Service Help Center

Service Store Auto-Discovery

Service Store Auto-Discovery

To increase the user experience for customers during account linkage Service Store auto-discovery can be configured. The domain admin can create a TXT record on the DNS to support auto-discovery for users with matching email domains.

E.g. Users like arthur.admin@imgaoverum.com should benefit from the auto-discovery and should not manually link to the service store. The admin has to add mai-svc-dis=custom.service.store.domain.com as a TXT record to the imagoverum.com domain. If the user links his account, he is automatically redirected to the Service Store configured in the TXT records.

Please note that it can take up to 1 hour before the auto-discovery works as expected, because of the DNS TTL configuration.

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