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Matrix42 Self-Service Help Center

Creating Notes

A note is a comment that is normally made in the context of a contractual agreement, an appointment, or a task.

  1. Start Matrix42 Workspace Management and click the Service Desk workspace.
  2. In the navigation area, click Collaboration > Notes.
  3. On the toolbar, click +Add Note. A properties dialog opens.
  4. Enter the note related information.
  5. Click DONE at the bottom to save and close. 
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