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Matrix42 Self-Service Help Center

0102 - Configuration Error - Database server access error

Summary

Specified database server cannot be accessed with the specified credentials. Please check your input.

Handling

Check provided credentials. In case you are sure credentials are valid check SQL server settings:

Using Windows Authentication

  • Connect to SQL server via SQL Management Studio
  • Right click on server name (Left navigation panel) and click settings
  • Chose "Security" tab and select Windows Auth Mode
  • Save Changes
  • In M42 Setup Wizard process specify windows account to connect to database

Using SQL Authentication

  • Connect to SQL server via SQL Management Studio
  • Chose Security > Logins in left navigation tree
  • Right Click on Login tab and chose "Add Login"
  • In new window choose SQL Server Auth
  • Enter desired Login and Password
  • Switch to Server Role
  • Add sysadmin role and save
  • In M42 Setup Wizard select SQL account authentication type and enter created account info
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