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Matrix42 Self-Service Help Center

0080 - Configuration Item - Reused or Renamed ID (Manual)

Summary

The predefined Configuration Item ID is reused for a different CI and it cannot be autofixed. This kind of change is not allowed and could harm proper functionality of application. It is advised to manually fix this problem.

Scope

Applies to all Configuration Items.

Detects problems caused by customer changes.

Handling

Manually fix the issue: change ID of the conflicting Configuration Item or delete it. Finish installation afterwards by applying the AutoFix. Please get in contact with Matrix42 support if necessary.

 

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