Skip to main content
Matrix42 Self-Service Help Center

Delivered Activities

Overview

Matrix42 provides a list of workflow activities that can be used for authoring workflows. You can also add new activities under Administration > Services & Processes > Workflows > Workflow Activities.

The delivered activities are organized in categories according to their purpose: Basic, Empirum, General, Integration, Service Catalog, Service Desk, VMware, etc.

General category

The category contains a set of Workflow Activities for fulfilling general Workspace Management tasks, like accessing and modifying the data in Production database, or sending emails.

Send Email UUX   

Activity is used for sending emails to specified recipients. The activity uses the new Email Engine & Designer module for generating emails in run-time, which provides the unified way for designing and generating emails which consider recipients preferences, such as the language, time zone and culture. Before using the Activity in a Workflow, the email template needs to be designed in the Email Designer and stored in an Email Descriptor.

Properties (Workflow Studio)
Email Descriptor The reference to an Email Descriptor object which defines the Email template and input parameters
Parameters List of input parameters defined in selected Email Descriptor which needs to be set for generating an email. 
Sender Address Email address of the sender which will be set in an email. In case the Property is not defined, the Default Sender from the General Settings will be set.
Recipients (TO) Address collection that contains references to persons who receive the email message. 
Recipients (CC) Address collection that contains references to persons who receive the carbon copy of the email message. 
Recipients (BCC) Address collection that contains references to persons who receive the blind carbon copy of the email message. 
Recipient Addresses (TO) Collection of email addresses that are separated with a semicolon (;) as email recipients.
Recipient Addresses (CC) Collection of email addresses that are separated with a semicolon (;) as carbon copy recipients.
Recipient Addresses (BCC) Collection of email addresses that are separated with a semicolon (;) as blind carbon copy recipients.
Recipient Roles (TO) Defines the list of the Roles all members of those get an email as recipients
Recipient Roles (CC) Defines the list of the Roles all members of those get an email as carbon copy recipients
Attachments (file Ids) Refers to files which need to be sent as attachments (Attribute FileGuid in dbo.Files) 
E-Mail Signature Signature that will appear at the end of the email message.


Send Email  

The legacy Workflow Activity which creates and sends email messages to specified recipients.

For sending emails it is recommended to use new Activity "Send Email UUX"

The design for body and Subject of the Email, as well as localizations, are persisted within the Activity, which causes you to rework the whole Workflow any time the mail needs to be adjusted.

Properties (Workflow Studio)
Sender Address Email address of the sender which will be set in an email. In case the Property is not defined, the Default Sender from General Settings will be set.
Recipients (TO) Address collection that contains references to persons who receive the email message. Other recipients such as roles, business partners, or business contacts can be dynamically defined.
Recipients (CC) Address collection that contains references to persons who receive the carbon copy of the email message. Other recipients such as roles, business partners, or business contacts can be dynamically defined.
Recipients (BCC) Address collection that contains references to persons who receive the blind carbon copy of the email message. Other recipients such as roles, business partners, or business contacts can be dynamically defined.
Recipient Addresses (TO) Collection of email addresses that are separated with a semicolon (;) as email recipients.
Recipient Addresses (CC) Collection of email addresses that are separated with a semicolon (;) as carbon copy recipients.
Recipient Addresses (BCC) Collection of email addresses that are separated with a semicolon (;) as blind carbon copy recipients.
Subject Subject of the email message. Uses the Localization Editor which allows to provide a single line string with placeholders localized to all supported languages in the System. The placeholders be replaced in runtime.
Body Body of the email message.
E-Mail Signature Signature that will appear at the end of the email message.
Priority Priority level of the email.
  • Was this article helpful?