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Matrix42 Self-Service Help Center

Navigation Item Settings

Settings for Device Matching and Empirum API

On the navigation panel you can find the navigation item Settings. There are two settings categories:

General

With these settings you can configure two additional behaviors:

  1. The behavior of the backend concerning the matching and merging of devices that are available in the Silverback System as well as in the Empirum System.
  2. The behavior of the backend concerning the import of additional devices running on Windows and and macOS platform.

Option Device Matching

Check this option in order to avoid duplicate devices in the UEM Console that are available in both management systems (Silverback and Empirum). If activated, devices will show up as Management Type Hybrid under additional navigation item Endpoint Devices matched.

Device Matching criteria

The matching feature prevents double-managed Windows 10 or macOS devices to show up as two entries (one from Empirum, another one from Silverback) in the UEM Console. Matching follows these rules:

  • Identifying redundant Windows 10 and macOS device entries by the devices Serial Number and OS Platform
  • Properties and inventory information are merged from latest (newest LastSeen date) device

As an outcome only one device entry will be displayed and Management Type is set to Hybrid. This hybrid device will be shown under navigation item Endpoint Devices matched.

Option Import Windows 10 and macOS devices from Silverback

Check this option in order to import devices running on Windows 10 or macOS platform into your Service Management System.

For the changes to take effect you need to initiate a run of the Silverback Data Provider.

 Empirum Endpoint Settings (Actions)

Here you can configure the access to your Empirum-API.

  • Protocol

Please specify the protocol type of your Empirum-API Service installation is configured and running at. You can either enter net.tcp or http/https, depending on your Empirum-API configuration on your Empirum Server.

  • IP Address

Please specify the name or the IP-Address of your Empirum-API Service (Empirum Server).

  • Port

Please specify the port number on which your Empirum-API is configured to listen.

The default port for TCP is 9100. You can find these information at your Empirum Server. Start Empirum DBUtil and navigate to Install/Configure Services > Empirum-API.

Empirum User
  • Name

Please specify an Empirum user to access the Empirum-Database.

  • Password

Please enter the password of the specified Empirum user. The password will not be shown in the UI and will be saved encrypted.

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