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Navigation Item Assignments

Assignments

Assignments can only be used, if an Empirum API connection is configured and available.

Further information about the distribution options for servers and desktop devices can be found here.

In this list, one or more corresponding assignments can be configured for the selected device. Also in this list you could see general information for each assignment like:

  • Name - name of Assignment group
  • Description - description of Assignment group
  • Status - current status of Assignment group (Active/Inactive)
  • Rollout Progress - shows percentage of devices which have installed all assigned objects (software) from current Assignment group 
  • Rollout Start -  time for Assignment group activation
  • Rollout End - time for the rollout end 
  • Devices - number of assigned devices
  • Objects - number of assigned objects
Quick Filters

By clicking on the icons clipboard_e8873a5fc41fdadc1651200e5f72d61df.png entries can be filtered by rollout progress state 

  • Red:  error 
  • Green: Fully complete  (All assigned objects are installed on all devices in Assignment group)
  • Yellow:  Partially complete (Assigned objects are partly installed on assigned devices in Assignment group  )
  • All grey: Not started (No assigned object is installed on any device in Assignment group)

If an new assignment is to be recreated, click on Add Assignment.Once you click on an existing assignment group, an information window opens on the right with all general data, assigned devices and objects. By clicking on Edit or double-clicking on the corresponding assignment group, they can be edited as in a new creation. In the left column of the editing window, the three different configuration options are now displayed:

Assignments Preview Pane

By selecting an assignment, a Preview Pane will open up to show general information to an assignment like it's name, description, status, but also list-views of already added devices and objects (software).

This view is separated in different tabs:

General

In this tab you can see all general information like name, status, description and Rollout Information.

Rollout Progress:

  • Fully complete: Shows the progress of object installations that are completed on the all devices
  • Partially complete: Shows the progress of object installations that are not yet completed on all devices
  • Not started: Shows the progress of object installations that have not yet been started on devices

Devices

This tab shows the list of devices that are added to the selected assignment.

Columns:

  • Assigned: Shows the number of objects (packages) that are assigned to this device
  • Installed: Shows the number of assigned objects (packages) that are already installed on the device
  • Progress: Shows the progress of assigned objects (packages) that are completely installed

Objects

This tab shows the list of objects (software packages) that are added to the selected assignment.

 


ADding/Editing an Assignment

You can create a new assignment, by clicking on "Add Assignment" in the Assignments general view.

assignments_add_assignment_en.png

To edit an assignment, just click on "Edit" in the selected assignments Preview Pane.

edit_en.png

In both cases you will get to the same edit dialog:

 

General

Status is used to set whether the assignment group is activated in the Empirum management system or not.

assignment_status_en.png

  • Setting the status to "Active" will result in the activation of all devices of this specific Assignment Group only.
  • Setting the status to "Inactive" will result in the deactivation of all devices of this specific Assignment Group only.

 

The Distribution Commands correspond to the distribution commands of the Empirum Management Console (EMC).

Install / Update

One or more software assigned to the group will be installed and already installed software will be updated.

Install

One or more software assigned to the group will be installed.

Update

One or more software assigned to the group will be updated.

Uninstall

One or more software assigned to the group will be uninstalled.

 

 

By the option "User can postpone" you can save how often and until when a client can postpone the distribution on his device.

user_can_postpone_en.png

Rollout Start allows you to set a time for activation. If the status of the assignment is Active you can specify a scheduled rollout (distribution commands). To do this, select Immediately or Planned Rollout Start from the drop-down menu of the section Rollout Start on the right hand side. If you select Planned Rollout Start you can set a date and time in the future.

A rollout of the assigned software packages will not start before the set date and time has arrived and it has no end-date. This is part of the Empirum distribution commands (scheduler).

Known issues with device data:

Silverback devices receive a status (e.g. "Active") only during the initial sync. If the status is changed on Silverback, this change is not transferred to Solutionbuilder.
Silverback last seen data is handled incorrectly. If all systems are on the same time zone: Silverback displays 2h too early and Solutionbuilder displays 2h too late (+4h compared to Silverback).

Displayed times for the same event:
24.07.2018 17:04 iPhone (e.g. lock device executed)
24.07.2018 15:04 Silverback: Last Updated
24.07.2018 19:04 UEM Console: Last Seen
If systems are on different time zones the time offset is different once again.

Empirum clients transfer their last seen timestamp value to Empirum in client-local time without time zone information.
The Empirum Connector does not transfer the last seen field to Solutionbuilder. For Empirum devices the last seen field displays the Last Scan value.

Rollout End allows you to set a time for the rollout end. You can either choose between no or a specific enddate.


Devices

Click Add to open a window that displays all devices in the Empirum management system. From this list you can now select all devices to be added to this assignment. Note that in this list only devices that are NOT already part of the assignment are listed. Then click either on SAVE or DONE to apply changes.

To remove one or more devices from the assignment, select the devices you want to remove and click on REMOVE. Then click on SAVE or DONE to apply the changes or CANCEL to discard them.  


Objects

Here you can see all of the objects (software packages) that have already been added to the selected assignment.

To add one or more objects, click on Add to open a window that displays all objects available in the Empirum Management System. Note that in this list only software packages that are NOT already part of the assignment are listed.

To remove one or more objects from the assignment, select the objects you want to remove and click on Remove. Then click on SAVE or DONE to apply changes or CANCEL to discard them.  

Important information for the functionality of Assignments:

This is a known issue which will be fixed in the future.

To fully synchronize the rollout progress of assignments in the UEM Console, the following configurations have to be set for objects (software packages) in Empirum:

  • When selecting a software package in Empirum, a window with the title "Package Properties" will open up
  • The default tab "View" contains a field "Text" that should follow the following Syntax:

emp-package-properties-arrows.png

  • The tab "Version" contains a field called "Revision"

revision-number.png

  • If the value of this field is greater than "0", this value should be added to the version number in the field "Text"
  • If the value is "0", no further steps are needed
  • The following picture shows this as an example for the case: Revision = 6:

revision-edited.png

 

Objects with the Status "Blocked" or "Retired" will not be shown in this list.

If an assignment group with the same name already exists, an error message will appear at the button of the window and the assignment can't be saved.

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