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Matrix42 Self-Service Help Center

Navigation Item Endpoint Devices

Endpoint Devices

Under the navigation item Endpoint Devices you will see all the devices stored in the management system (Modern and Classic) with the most important information.

The Last Seen entry in the Properties window of the corresponding device managed by Empirum indicates when the time of the last registration on the server was made. Each time a computer is updated by software or status logs from the agent, that value is updated with the time included in the log.

By clicking on a device displayed in the list, another window opens with further information and configuration options, such as Create Assignment, Create Task or apply further Actions under . This also applies to the other navigation buttons under Devices > Mobiles Workstations, Servers, Virtual Machines.


Empirum-managed Devices

Empirum-managed devices can be activated / deactivated in Empirum under Endpoint Devices > Workstations. To do this, select the corresponding device(s) and click Activate. Now a window opens in which you can select different options:

Software configuration via "Pull"

All entries in the installation file SwDepot.ddc will be applied to the assigned software. This will make all the entries in the %ComputerName%.ddc or %UserName%.ddc installation file for the associated software and place them in the directory \Empirum\Configurator\Values\ under MachineValues\<Domain> or UserValues\<Domain>.

Operating system configuration

If the activated computer has been assigned operating system templates, an OS.ini can be created.

This option is not active for the activation of users since operating system templates are only assigned to computers or groups.

PXE (reinstall computer)

The computer starts with the PXE-Bootimage at the next restart automatically.

Further information about Activation / Deactivation you will find here.


Filter

Furthermore, one or more new search filters can be configured. A guide to the filters can be found here.

The help for the Actions you will find here.


Installed Applications

In the lower part of the window, all applications installed on the respective device are displayed.

Windows 10 mobile devices appear in the UEM Console table as Windows Phones.


Create Assignments

Clicking the button opens the Assignment window, in which an appropriate assignment can be configured for the selected device.

General

Status is used to set whether the assignment is inactive in the Empirum Management System or whether it is activated.

Rollout Start let you chose the time of activation.

Devices

Click Add to open a window that displays all devices stored in the Empirum Management System. From this list you can now select all devices to be added to this assignment group.

Objects

The Objects window lists all software types that can be added to the assignment group.

 

Known issues with device data:

Silverback devices receive a status (e.g. "Active") only during the initial sync. If the status is changed on Silverback, this change is not transferred to Solutionbuilder.
Silverback last seen data is handled incorrectly. If all systems are on the same time zone: Silverback displays 2h too early and Solutionbuilder displays 2h too late (+4h compared to Silverback).

Displayed times for the same event:
24.07.2018 17:04 iPhone (e.g. lock device executed)
24.07.2018 15:04 Silverback: Last Updated
24.07.2018 19:04 UEM Console: Last Seen
If systems are on different time zones the time offset is different once again.

Empirum clients transfer their last seen timestamp value to Empirum in client-local time without time zone information.
The Empirum Connector does not transfer the last seen field to Solutionbuilder. For Empirum devices the last seen field displays the Last Scan value.