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Matrix42 Self-Service Help Center

Navigation Item Home

The Home navigation button displays the five most important charts of user device information.

Clicking on one of the displayed field or bar opens a chart with further information. The help for the Actions you will find here.

Top 5 Devices

Here you will see the 5 most available models in the system.

Devices by Management System

Here you can see which management system (Classic (Empirum) or Modern (Silverback)) is used.

Devices Last Seen

Displays the last time a device reported to the management system. This information depends on how this information was configured on the respective management system.


Computer Properties > Last seen


Managed Devices > Last Updated

Managed Devices by location

This shows the location at which the device is managed.

Rollout Progress of active assignments (Last updated)

It shows rollout progress for up to 5 activated Assignments with the most recent change date (last modified).

Each assignment could have up to 3 different values:

  • Fully complete - shows percentage of devices which have installed all assigned objects (software) from current assignment
  • Partially complete  - shows percentage of devices which have installed one or more assigned objects (software) from current assignment
  • Not started - shows percentage of devices which have not started installing any assigned objects (software) from current assignment 
Assignment Status

It shows current rollout state for all activated Assignments.

It could have up to 4 segments:

  • Completed - shows the number of activated Assignments which have installed all assigned objects (software)
  • In Progress - shows the number of activated Assignments which have installed part of assigned objects (software)
  • Not started - shows the number of activated Assignments which have not started installing any of assigned objects (software)
  • Inactive - shows the number of inactive Assignments


Devices by OS Plattform

Here you can see which operating systems are installed on how many devices.