What can I do if Workflows are frozen in status “in a queue” if I have the new Worker Technology enabled and licensed?
Ensure that system runs on 10.0.2.3081 or higher and check if the Worker Service is running in Windows Processes.
When the issue is still there, try the following workaround:
- Remove Worker objects in UUX
- Restart Worker Windows Service
If you require further assistance, please get in touch with your Matrix42 Professional Service and Support Partner or the Matrix42 Support.