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Matrix42 Self-Service Help Center

Configure Proxy Server for DWP outgoing requests

Goal

One of the options to protect the internal network infrastructure is blocking outgoing network traffic with a firewall, and allowing outside connection only over a Proxy server that does whitelisting and security scanning. In such a situation some DWP functionality, where the outgoing requests are used, can stop working. As an example, Data Providers or Service Connections. To make it work the Application Server and computer where the additional Matrix42 Worker is installed need to be reconfigured in a way to redirect the outgoing requests over the Proxy server.

Symptoms

Setup a new Service Connection fails with a Timeout exception.

Solution

Option 1: Manual configuration

  1. Open Remote Desktop connection to DWP Application server with Service Account user
  2. Open the Proxy configuration window from Windows/Settings/Network & Internet (or just search "Proxy")
  3. Configure Proxy server 

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Option 2: Automatically configure Proxy with PowerShell Script

  1. Contrary to manual configuration, the Proxy settings are applied machine-wide, so there is no need to open an RDP connection under the Service Account user (which is usually not allowed).
  2. Open Remote Desktop connection to Application Server with the Administrator user.
  3. Download PowerShell script SetupProxy.ps1
  4. Edit the script to define the proper IP Address and Port of the valid Proxy server in variable $ProxyServer. Use the variable $ProxyBypassList to specify the list of the servers which should be communicated directly, bypassing the Proxy Server. 
  5. Run the Powershell script as Administrator

 

DETAILS

See the article "Configure WinINET proxy server with PowerShell" for more details.

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