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Matrix42 Self-Service Help Center

Why the Data Provider is shown as not licensed even though I have a valid license?

It might happen that when you add a certificate for any Data Provider that was not licensed before, the system will still show it as not licensed.

There is no on-the-fly real-time recalculation of the Status, so you need to Enable the Data Provider and it will work:


For more information on how to Manage License Certificates see Configuration Wizard page.

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