A detailed answer to this question can be found in our article on how to publish Extensions.
Support for published Extensions in the Matrix42 Extension Gallery
If and how your published Extension is supported by the Matrix42 AG depends on your vendors partner status:
- No Matrix42 Certified Partner Status: All of your published Extensions will be marked as a 'Community' Release and are not supported by the Matrix42 AG. This fact will be made transparent to the end-user once installing this Extension version.
- Matrix42 Certified Partner Status: You can decide to either publish your Extensions as a 'Community' Release or not (which will result in a 'Certified Partner' Release). Only Extension versions marked as 'Certified Partner' Release are supported by the Matrix42 AG. (See the support agreement of your Matrix42 Partner contract)
Once an Extension version is published as a Certified Partner Release you cannot downgrade to a Community Release.
- Packages published by Matrix42 AG itself: Extensions which are marked as a 'Matrix42' Release are of course directly supported by the Matrix42 AG. Extensions which are published by the Matrix42 AG but are marked as a 'Community' Release are not supported by the Matrix42 AG.
All mentioned tags are visualized as shown in below table
|Community Extension which is not supported by Matrix42|
|Extension of Certified Parnter|
|Extension provided by Matrix42 AG|