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Connector

This topic provides guidance on troubleshooting (including error IDs). The provided information concerns error messages related to the installation routine. 

0018 - Connector - Deleted Data Entry

Summary
If the customer had deleted one of the predefined connector objects, this needs to be restored and marked as Customized.

Scope
Applies to the following CIs:

  • SPSConnectorTypeAD
  • SPSConnectorTypeEmpirum
  • SPSConnectorTypeSCCM

Detects problems caused by customer changes.

Handling
This object is necessary to ensure proper functionality of the application and needs to be restored by applying the AutoFix.

0050 - Connector - Recreated Data Entry 

Summary
The predefined connector object does not have the predefined object ID. Probably this issue has appeared because the object was deleted and recreated afterwards.

Scope
Applies to the following CIs:

  • SPSConnectorTypeAD
  • SPSConnectorTypeEmpirum
  • SPSConnectorTypeSCCM

Detects problems caused by customer changes.

Handling
The original object ID should be restored by applying the AutoFix.