Preparations and Compatibility
Deployment Scenario
Sizing and High-Availability
Before you install Matrix42 Enterprise Service Management, you should decide whether to deploy all system components on one server (all-in-one installation) or on more than one server (distributed installation). Please refer to the sizing recommendations.
If you want to use a high-availability cluster for fail-safe operation, please contact us so that we can plan the most suitable variant for your needs.
Specific Topics
"All-in-one" environments and distributed environments the setup detects the configuration settings automatically during the installation. In both cases, the installation wizard will check whether the prerequisites are fulfilled. If the prerequisites are not fulfilled, an alert will be displayed. We strongly recommend aborting the setup and providing all prerequisites!
It is possible to change the configuration at any time after the installation. Run Matrix42 / Configuration Wizard from the Start Menu on the application server.
Compatibility
In cases when Matrix42 Enterprise Service Management is operated together with other Matrix42 products, we ensure compatibility between all supported product versions as described in Matrix42 Product Usage Guideline. You can download this document at: https://www.matrix42.com/en/terms-and-conditions/.
Please review the release note document of the product version you are deploying to check compatibility with third-party software (e.g. Server Operating System, Database Server). You can download this document on Matrix42 Marketplace.