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System Requirements EMv7 TP

Applies to EMv7

Preface

The system requirements specified below represent minimum requirements for an Enterprise Manager installation. Since every customer has different parameters regarding client numbers, function and infrastructure, these defaults can only be a reference. The requirements for each individual customer installation depend among other things on the following factors:

  • Number of objects in the database
  • Number of locations and DPs in use
  • Number of Enterprise Manager web consoles used at the same time
  • Number of packages which should be distributed
  • Frequency of the distributions and/or operating system installations
  • Used Enterprise Manager features
Note

The Enterprise Manager release supports all operating systems, Microsoft SQL servers listed in the document on a 32-bit processor architecture (Intel architecture 32-bit or i386) and a 64-bit processor architecture (AMD64). Other processor architectures are only supported if such support is explicitly specified.

In this document the default ports to be used by Enterprise Manager are listed. They can change appropriate to the base system environment configuration.

Server Components

Database Server

Operating Systems (each with current Service Pack):

  • Windows Server 2008
  • Windows Server 2008 R2
  • Windows Server 2012
  • Windows Server 2012 R2
  • Windows Server 2016

Database (each 32-Bit und 64-Bit):

  • MS SQL 2008
  • MS SQL 2008 R2
  • MS SQL 2008 R2 SP1
  • MS SQL 2012
  • MS SQL 2012 SP1
  • MS SQL 2014
  • MS SQL 2016
Attention!

No SQL Express

Note

In Version 6.2 and earlier, the Collation of the SQL Server installation AND the Database must have the exact same setting like SCCM (in case of SCCM2012 it is generally “SQL_Latin1_General_CP1_CI_AS”). If the Collation of the Database Server itself is not set correctly, Enterprise Manager cannot create the needed linked server views and this will result in errors while setting up the SCCM Primary Site Connection with Enterprise Manager.

In enterprise environments the Database Server ideally runs on the same machine along with the EM Application Server to guarantee best performance.

Enterprise Manager uses SQL authentication only.

Database & Table permissions

Note

Enterprise Manager will create Linked Server during SCCM Primary Site Configuration in EM.

Database & Table permissions SCCM only

Enterprise Manager Application Server

Minimum requirement for free hard disk space is 50GB. Please pay special attention to the free hard disk space before installing or updating EM.
Hardware requirements up to 5.000 Clients:

  • Minimum: 4 Cores with >2 GHz each, 8 GB RAM
  • Optimum: 8 Cores with >2 GHz each, 16 GB RAM

Hardware requirements up to 20.000 Clients:

  • Minimum: 8 Cores with >3 GHz each, 32 GB RAM
  • Optimum: 12 Cores with >3 GHz each, 64 GB RAM

Hardware requirements up to 100.000 Clients:

  • Minimum: 12 Cores with >3 GHz each, 64 GB RAM
  • Optimum: 16 Cores with >3 GHz each, 128 GB RAM

Operating Systems (each with current Service Pack and Patches):

  • Windows Server 2008
  • Windows Server 2008 R2
  • Windows Server 2012
  • Windows Server 2012 R2
  • Windows Server 2016

Port configuration:

  • According to the particular environment, in default:
  • Incoming: NET/TCP 8099, NET/TCP 9001, NET/TCP 9002, NET/TCP 9099
  • Outgoing: NET/TCP 9000

Software Components:

  • .NET 3.5 (for included in Setup MS Chart Komponente and ASP.NET)
  • .NET Framework 4.6
  • MS Chart (included in Setup)
  • Access Database Engine 64bit (included in Setup)
  • Internet Information Server (Version 7.0 and later)
  • Windows authentication for IIS must be installed (Anonymous must be Disabled)
Note

For productive environments with more than 10.000 Clients the usage of physical Hardware which has ideal network connectivity to the SCCM sites is recommended.

In each area of Enterprise Manager (e.g. Reports, EM-Tasks, SCCM-Tasks, Patch-Tasks, OSD-Tasks etc.) there is a maximum of 250.000 active Tasks which are supported at the same time. In the archived area this same amount can be stored additionally.

E-Mail Server (optionally)

Optionally an email Server can be configured to leverage some functions from Enterprise Manager. Therefore an appropriate account is needed which is set up to send E-Mails.
Generally every E-Mail Server system can be used. The implemented features and functions are officially supported and tested with Microsoft Exchange Server 2007 and higher.

Microsoft System Center Configuration Manager

Enterprise Manager always supports the Microsoft System Center Configuration Manager versions that are generally available at the time of until they are running out of extended support.
Supported SCCM versions:

  • SCCM 2012 SP2
  • SCCM 2012 R2 SP1
  • SCCM 1606
  • SCCM 1610
  • SCCM 1702
Note

Matrix42 Enterprise Manager supports all SCCM versions until the end of its official Microsoft support.

Auto Update

Note

In order for a smooth process to work, the version of the EmServer and EmDP must be the same!

Access Rights SCCM

The SCCM User that will be used within Enterprise Manager (Administration > SCCM > Primary Sites) to link Enterprise Manager to SCCM needs to have the following security roles in order to enable all Enterprise Manager Functions.

Microsoft SCCM Distribution Piont

The additional Service "Enterprise Manager Distribution Point Service" delivered through Matrix42 needs to be installed on every SCCM Distribution Point that Enterprise Manager Agent (Clients) needs to be able to download data from. Without "Enterprise Manager Distribution Point Service" installed on SCCM Distribution Points the Enterprise Manager Agent (Clients) are not able to download Packages.

System Requirements:

  • .NET Framework 4.6

Port configuration:

  • According to the particular environment, in default:
  • Incoming: NET/TCP 9010
  • Outgoing: NET/TCP 9010

Client Components

Enterprise Manager Web Console

Operating Systems (each with current Service Pack and Patches):

  • Windows Vista
  • Windows 7
  • Windows 8
  • Windows 10
  • Windows Server 2008 (R2)
  • Windows Server 2012 (R2)
  • Windows Server 2016

Browser Support:

  • Internet Explorer 11
  • Edge (experimental)
  • Google Chrome from version 26 (experimental)
  • Mozilla Firefox from Version 21 (experimental)

Port Configuration:

  • According to the particular environment, in default:
  • Incoming: 8099
  • Outgoing: 8098

Enterprise Manager Agent (Clients)

Hardware Prerequisites:

  • Minimal: 1 GHz Processor, 512 MB RAM, Graphic card with min. 64MB memory
  • Optimal: 2 GHz Processor or better, 2 GB RAM or more, Graphic card with 256MB memory and DirectX9.0c Support

Operating Systems (each with current Service Pack and Patches):

  • Windows Vista (32-Bit and 64-Bit)
  • Windows 7 (32-Bit and 64-Bit)
  • Windows 8 (32-Bit and 64-Bit) (only Desktop Version)
  • Windows 8.1 (32-Bit and 64-Bit) (only Desktop Version)
  • Windows 10 (32-Bit and 64-Bit)
  • Windows Server 2008 (R2)
  • Windows Server 2012 (R2)
  • Windows Server 2016

System Requirements:

  • .NET Framework 4.6
  • Microsoft Visual C++ 2010 Redistributable (must be installed manually before Installation of EM- Agent)
  • With default load about 3-15MB of free RAM for the usage through Enterprise Manager (depending on the overall amount of installed memory)
  • 10 MB of free disk space
  • Min. 5GB free disk space for the usage through Enterprise Manager (depends on EM configuration)

Port Configuration:

  • According to the particular environment, in default:
  • Incoming: NET/TCP 9010
  • Outgoing: NET/TCP 9010

Interaction Enterprise Manager <-> Microsoft SCCM

Every action performed in SCCM and its database by Enterprise Manager fulfills the following criteria.

  • The default Microsoft interfaces are used to perform actions (e.g. Create a collection). Therefore the MS SCCM Support by Microsoft will not be influenced.
  • Content within MS SCCM and its database will not be touched by not standardized methods.
  • Every action performed on a client computer can easily be identified and assigned to the according source system.

Official Product Support for Enterprise Manager Versions

Matrix42 officially supports the current major version and the major version before that, each with the appropriate latest Service Pack and Patch.

Attention!

After this Release of Enterprise Manager V6 and the 3 month grace period the support of all Enterprise Manager 2013 versions will be discontinued. Customers can continue running Enterprise Manager 2013 on their own risk but will not be provided with any official support or further product updates like Patches or Hotfixes.

Note

If you’d like to use discontinued product versions with official support, please turn to your Account Manager.

 

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Last modified
17:42, 8 Jun 2017

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