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Release Notes for Service Performance Manager (SPM) 4.5.0

Contents of Summer, 2021 minor release of Service Performance Manager (SPM)


Functional Changes 

  • Authentication Enhancements
    • Completely redesigned Login screen to send the user to the appropriate authentication mechanism.
    • Added support in User Profiles for two-factory authentication (2FA) for local users in the FireScope Application using a Google Authenticator (or compatible) mobile application or browser extension.
      • Recovery codes are also generated to revoke the current secret, if lost.
  • Added Support User Impersonation feature to take on an authenticated session as the local account user, once authenticated as a non-system CMI user.
    • The Support password algorithm has been deactivated, and will no longer allow entry into the application.
    • Support Users must have a personal account in the Environment's CMI in order to impersonate a user on a local account for audit trail purposes.
    • It is strongly recommended, and may also be required, that the CMI users apply 2FA to their account before allowing User Impersonation.
  • Added FireScope Administrator setting to enforce 2FA for a minimum user role, or leave it as optional for users to configure.
  • Added support for Aggregate (Level 2) and Policy (Level 3) Event Definitions to augment the Basic (Level 1) type.
  • The Edge Device will now update its IP Address in the UI when it changes on the device.

Issues Fixed

  • [PRB35424] Fixed an issue where creating CIs in bulk via Agent Management in SPM would fail to associate after the first CI/Blueprint association.
  • [PRB35809] Fixed an issue preventing the Event Details page from loading in SPM
  • [PRB35823] Allowed SNMP v2 and v3 Attributes to use SNMP v1 Attribute Syntax Operations in SPM.
  • [PRB35279] Fixed an issue where sometimes associated multiple blueprints to a single CI in SPM would only sync one of the blueprints.
  • [PRB35823] Allowed SNMP v2 and v3 Attributes to use SNMP v1 Attribute Syntax Operations in SPM.


If you experience any problems regarding this version, please contact our support team:

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