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Updating the EgoSecure Agent

For updating the EgoSecure Agents you can use the two ways below. There are also automatic update settings which are defined in the EgoSecure Data Protection Console under Installation | EgoSecure Agents | Installation settings (for details, see Defining automatic update settings subchapter in the EgoSecure Installation Guide.

Updating via EgoSecure Data Protection UUX Console

  1. In the EgoSecure Data Protection UUX Console, go to Installation | EgoSecure agents | Install/Update.
  2. Select the Agents for update.
  3. Click Install/Update.

update agents.png


Updating via .bat file

Avoiding system conflicts

Make sure that Agent version is NOT higher than Server version. If Agent version is higher, the connection between them cannot be established.

  1. In the EgoSecure Data Protection UUX Console, go to Installation | Create MSI package.
  2. Define the settings and then click Generate.
  3. Copy the following files to endpoints depending on the bitness of the client system:
    a. 64-bit: ESAgentSetup_x64.msi and install_x64.bat
    b. 32-bit: ESAgentSetup.msi and install.bat
  4. Open the .bat file with notepad and define the path to ESAgentSetup.msi (or ESAgentSetup_x64.msi) and to the AgentInstall.log file.
    If the password for update has been defined, add it via the ADMINPWD="" command.E.g.: start /B msiexec /i C:\EgoSecure\MSI\ESAgentSetup_x64.msi /l* C:\EgoSecure\MSI\AgentInstall.log REINSTALL="ALL" REINSTALLMODE="vamus" ADMINPWD="" PKCS12_PASS=""
  5. Save the changes.
  6. Run install.bat (or install _x64.bat) as administrator.

Updating via ESAgentSetup.exe file

Avoiding system conflicts

Make sure that Agent version is NOT higher than Server version. If Agent version is higher, the connection between them cannot be established.

  1. In the EgoSecure Data Protection UUX Console, go to Installation | Create MSI package.
  2. Define the settings and then click Generate.
  3. Copy the following files to endpoints depending on the bitness of the client system:
    a. 64-bit: ESAgentSetup.exe and ESAgentSetup_x64.msi
    b. 32-bit: ESAgentSetup.exe and ESAgentSetup.msi
  4. Start the ESAgentSetup.exe file.
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