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Windows 10/11 Guide II: Connect a device

Windows Enrollment Types

Windows 10/11 offers several different device management options. 

Web Enrollment

Has been the most common setup for Windows 10/11, as here is no Azure Active Directory required, but the trend is currently going to Windows Autopilot or Azure Active Directory Join. The following Guide will proceed with this Management Option in order to the target of Getting Started Guides. Please note that users needs to have administrative rights to enroll devices into Silverback.

Proceed with Create One Time Password

Azure Active Directory Join

In Windows 10/11, an Azure AD user account is called a Work or school account. It is a so called organizational account provided with Office 365 or Microsoft 365. With this functionality, users are able to join from the out-of-the-Box experience or from the Settings application with their corporate account into the Management System. These devices will be joined hybrid in Azure Active Directory and into Silverback

Review our Azure Active Directory Integration for further information

Windows Autopilot

Windows Autopilot will join devices as well hybrid in Azure Active Directory and into Silverback, but these devices can be pre-assigned to the organization by your hardware vendor or for testing purpose by yourself.  A shipped device will start the out-of-the-Box experience and users will be invited with a customized setup process. 

Review our Azure Active Directory Integration for further information

Bulk or Single Enrollment via Provisioning Package

A provisioning package is a file for a collection of configuration settings. For Windows 10/11 Devices, Administrator can create provisioning packages that let you quickly configure a device without the need of installing images. Additionally, provisioning packages can be used to enroll devices into Silverback. With the provisioning method via provisioning packages it is very easy to enroll and configure multiple devices with a standard user account quickly.

Review our Windows Enrollments via Provisioning Packages Knowledge Base article for further information

Bulk Enrollment via Empirum and Provisioning Package

With the power of Matrix42 Unified Endpoint Management it's very easy to perform a bulk-migration from a traditional or classic management system, like Empirum, to new modern management scenarios with Silverback. As an outcome, devices will be co-managed by Empirum and Silverback with all positive effects for you and your endpoint devices.  By leveraging the bulk provisioning method via provisioning packages, it is very easy to enroll and configure multiple devices with a staging user.

Review our Bulk Enrollments with Empirum and Provisioning Packages Knowledge Base for further information

Create One Time Password

  • Open Edge on your Windows 10/11 device
  • Navigate to your Silverback Server URL (e.g. https://silverback.imagoverum.com)
  • Enter your username and password 
  • Tap Sign In
  • Enter a Phone Number (optional)
  • Select your ownership (optional) 
  • Accept Terms and Conditions (optional)
  • Click Start
  • A new webpage will be shown with the private and duration limited one time password.

Keep this password in mind, it will be needed again after a couple of steps

  • Click on the link
  • If you receive the pop-up “Did you mean to switch apps” or "This site is trying to open Settings" proceed with "Yes" or "Open"
  • Depending on your current operating system version, the following enrollment process is slightly different
    • If you are running Windows prior 20H2, please follow 
    • If you are running Windows on 20H2 and newer, please follow 

Enrollment for Windows 20H2 and newer

  • In the next screen, select Enroll only in device management
  • Enter in the following screen the E-Mail address, which matches the E-Mail address information in the created local user account and proceed with Next.
  • Enter your One Time Password
  • To proceed click Enroll
  • Wait a couple of seconds before the next screen appears
  • By clicking Got it, the device enrollment will be finished.

In case you were prompted during the process to enter a Silverback URL, you might missed to add the DNS entry EnterpriseEnrollment.imagoverum.com to your Silverback Server. In this case enter during the enrollment process your Silverback URL without https:// at the beginning. 

Enrollment for Windows 2004 and older

  • Enter in the next screen the E-Mail address, which matches the E-Mail address information in the created local user account and proceed with Next.
  • Depending on your Windows Version It might be that you will be forwarded to one screen before. In this case just click on Connect
  • Enter your One Time Password
  • To proceed click Enroll
  • Wait a couple of seconds before the next screen appears
  • By clicking Got it, the device enrollment will be finished.

In case you were prompted during the process to enter a Silverback URL, you might missed to add the DNS entry EnterpriseEnrollment.imagoverum.com to your Silverback Server. In this case enter during the enrollment process your Silverback URL without https:// at the beginning. 

Verify the Enrollment

  • To verify if the enrollment has been successful, click on the Windows Icon on the left bottom and open settings on the left pane.
  • Navigate to Accounts.
  • Navigate to Access work or school
  • Check the Connected to information.
  • This shows the connection to Silverback

Next Steps

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