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Matrix42 Self-Service Help Center

Functionality of the new software kiosk

The new software kiosk is the first dialog to be switched to the new “user interface”. The new UI is based on a web technology and will allow for comprehensive customization by customers themselves. User navigation complies with state-of-the-art design principles.

As has been the case in the past, the software kiosk can be launched via the entry in the ERIS_UI tray icon or by double-clicking the tray icon, if this permitted in the agent template.


The previous tree structure is not displayed anymore. The depot tabs are displayed as “Group” column in the list. All columns can be sorted.

There is also the option to choose a tiles view.


You must click and select an entry to view available actions. If more than one entry has been selected, this is shown accordingly on the action buttons.


The search window ensures fast searches for packages, even in very large depots. An autocomplete functionality is available to provide suggestions for the entered text.  Search is performed in the package names and the group (tab).


A “refresh” icon can be found besides the search button to allow the agent to request the kiosk content again.


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