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Modern to Co-Management II: Windows 10 Devices

Distribute Empirum agent on modern devices

To integrate a new Windows 10 computer into the management, the initial distribution of the UEM Agent with the enrollment in Silverback is an alternative. During the installation a "MiniInventory" is created and transmitted to the Empirum Server. The latter can use the "filter actions" to assign the computer directly to a group in order to install further standard software.

To provide computers with additional basic software immediately, all newly enrolled computers can be assigned to an assignment group with a "filter action". This also assigns a default agent template. Create a new filter (example: New Computers Auto Assignment). In the simplest case, use "Computer name like %" and "Not Assigned" as criteria to assign all new computers. Of course, you can also use other filters with naming rules for assignment to different groups.

Create an assignment group in which all new computers are to be assigned and set a default Agent Template and the desired software packages (for example Inventory). Select "Filter actions" in the context menu of the filter and create a new action "Assignment of unassigned computers to an assignment group". There you select "Only for new objects" and "Activate" in the further course of the wizard.

Requirements

  • Computers require Windows 10 1803 or later
  • The UEM Agent Platform (x64) must match the used Windows version (x64)
  • The UEM Agent must be able to connect to the Empirum (depot) server. Usually this will be done via https

Empirum Management Console 

  • Open Empirum Management Console 
    • e.g. Matrix42 Management Console (EMC)
    • e.g. Empirum Web Console  (EWC)

Create Assignment Groups

  • Right Clicks assignment groups
  • Select New Group
  • Enter a name
  • Enter a description
  • Click Finish 

Assign Agent Template

  • Assign at least the Agent Template 
  • Assign additional packages (optional)

Create Filter 

  • Right Click Computers
  • Select Filter 
    • Add a Filter Name
    • Add a description
    • Under assigned select not assigned 
    • Select as Table Computer 
    • Select Parameters Computer Name 
    • Select as Critical LIKE 
    • Select as Value Desktop-X
    • "Computer name like %"
  • Press Ok to Save

Of course, you can also use other filters with naming rules for assignment to different groups.

Create Filter Actions 

  • Perform a right click on your previously created filter 
  • Select Filter Actions
  • Click + New
    • Add a Name
    • Add a Description
    • Press Next
    • Select Assign non-assigned computers to an assignment group 
    • Enable Only for new objects
    • Click Next 
    • Select your previously created assignment group 
    • Enable Activate
    • Click Next
    • Click Next
    • Select Recurring and define a daily frequency 
    • Click OK
    • Click Finish 
    • Close with OK 

Download UEM Agent

  • Open Matrix42 Marketplace and perform a login
  • Navigate to Add-Ons 
  • Right click the UEM Agent Icon and save it your files (optional)
  • Click Details and Downloads
  • Download the latest UEM Agent
  • Unzip the package
  • Open the unzipped folder and navigate to 
    • Empirum\Configurator\Packages\Matrix42\UEM Agent Windows\MSI\
    • Open the version folder
    • Here you will find the 64-bit and 32-bit *.msi package

Silverback Management Console

Add to App Portal

  • Open Silverback Management Console
  • Login with Administrative credentials
  • Navigate to App Portal
  • Select Windows 10
  • Press New Application
  • Change Scope to Device
  • Enter as Name e.g. Matrix42 UEM Agent 
  • Enter a description
  • Select Choose File 
    • Navigate to your unzipped folder and select your platform version
    • Double click the *.msi package
  • Upload your icon (optional)
  • Press the edit box for Installation Parameters 
  • Enter your adjusted installation parameters
    • e.g. with the sample MSI installation parameters:
/quiet /l*v "c:\Windows\Temp\UEMAgentMSI.log" Server="srv001.abc.com" User="dom\agentuser" Password="E2BA23794CCCBDB7ACD5CBBC8A728E1EA057EBDF4577507EB2421C7E Matrix42 Empirum UEM Agent Windows Author: Matrix42 Unified Endpoint Management 20/04/20 - 29 - 2B8327CA4593CE11B902D9B623167BED8BDC5A5F" Protocol="https" Port="443"

The password is encrypted with the Empirum tool Empcrypt

  • Press OK
  • Enable Automatically push to managed devices
  • Press Save
  • Wait until the uploading process is finished 

Create a Tag

  • Navigate to Tags
  • Click New Tag
  • Enter a name, e.g. Matrix42 UEM Agent
  • Under Enabled Features enable Apps
  • Under Device Types enable Windows 10
  • Enable Auto Population
  • Press Save

Of course, you can use a more granular configuration for Auto Population to distribute the tag

Add Matrix42 UEM Agent

  • Navigate to Apps
  • Select Assign More Apps
  • Select Matrix42 UEM Agent
  • Click Add Select Apps
  • Press Save & Close

Windows 10 Device

Perform a device sync

  • On your Windows 10 Device
  • Press Start
  • Open Settings
  • Select Accounts
  • Press Access work or school
  • Open the Silverback Profile
  • Press Info 
  • Scroll Down to Device sync status and perform a sync 

Wait for Agent Installation 

  • After the Device sync the device should have the Tag assigned in Silverback Management Console
    • Review the Tag Assignment in Silverback (optional)
  • The agent will now be transferred to the device. It may take some time. Please be patient 
  • Reopen the Silverback Profile to see under Applications the status
    • e.g. EnforcementCompleted
    • e.g. DownloadInProgress 
  • Check hidden folder on device for C:\EmpirumAgent 
  • After a couple of time the Empirum Agent icon should appear on the bottom right

If Windows UAC is switched on, the UEM Agent is only started automatically after a restart.

UUX for UEM

  • Open Matrix42 Unified Endpoint Management
  • Navigate to Endpoint Devices
  • Search for your Device Name 

Navigate in Windows Settings to System and About to find the device name

  • Select your device to expand device information
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