Skip to main content
Matrix42 Self-Service Help Center

EDP Agent II: Uninstall the EgoSecure Agent

Uninstall via Unified User Experience

  • Open the EgoSecure Data Protection UUX Console
  • Navigate to EgoSecure agents
  • Select the device / agent to open the preview
  • Press Uninstall
  • Enable the confirmation checkbox
  • Press Uninstall

Uninstall via .bat file

  • Download the MSI package from one of the following sources
    • EgoSecure Data Protection UUX Console
    • EgoSecure Server computer under C:\Program Files\EgoSecure\EgoSecure Server\MSI
  • Copy the uninstallation files to a client according to the client bit version:
    • 64-bit: ESAgentSetup_x64.msi and uninstall_x64.bat
    • 32-bit: ESAgentSetup.msi and uninstall.bat
  • If an uninstallation password is set up, add the password to the uninstall.bat file:
    • Open the uninstall.bat file with notepad
    • Enter the command ADMINPWD=" "
    • Enter the password
    • Save the changes
  • Run the uninstall.bat or uninstall_x64.bat file as administrator

Uninstall via Windows Control Panel

  • Open Control Panel
  • Select Programs and Features
  • Select the EgoSecure Agent
  • Press Uninstall

Uninstallation password can be required, if it was set on creating the MSI package.

  • Was this article helpful?