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Installation Guide III: Installation

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Unified User Experience Installation

Before you start, please review the extension overview below to get familiar with the different extension and their purpose and requirements.

Extension Overview

Matrix42 Secure Unified Endpoint Management consists of the following configuration packages:

Extension Description
Secure Unified Endpoint Management Secure Unified Endpoint Management is an extended console with added value for Unified Endpoint Management and EgoSecure Data Protection. Required to be installed after installing  UEM(Unified Endpoint Management). It combines the device management and security use cases in a single console with dedicated dashboards.
Unified Endpoint Management Provides the management and configuration console for modern and classic device management based on the core products Matrix42 Silverback and Matrix42 Empirum and additional management engines can be connected.
EgoSecure Data Protection Provides a management and configuration console for the endpoint security solution EgoSecure Data Protection.
Enterprise Service Bus Provides the base components to use the Service Bus technology. Required to be installed before installing any UEM/EDP or SUEM extension. The extension is hidden in the Extension Gallery.
File Upload Service The File Upload Service provides base components which are used by the package upload wizard. The configuration of the extension is located in Administration - File Upload Service - Storage Connections. The extension is required by the Unified Endpoint Management  extension and is automatically installed when installing or updating the UEM Extension. The Extension is hidden in the Extension Gallery.
EgoSecure UUX Controls The extension is required by the EgoSecure Data Protection. The extension is hidden in the Extension Gallery.
Intune Integration Core The extension provides a base data structure for Intune managed devices. The extension is required by the Unified Endpoint Management  extension and is automatically installed when installing or updating the UEM Extension (UEM version 23.0.3 or newer). The Extension is hidden in the Extension Gallery.

Installation via Extension Gallery

Open the Administration App in the Digital Workspace Platform (DWP 12.0.3 or newer) with an administrative account

  • Navigate to Extensions -> Extension Gallery
  • Log in with your Matrix42 account if requested
  • Establish a connection to your DWP environment
    • Provide the URL to your DWP server in the wizard which appears at first start or via the "Add DWP environment" option in the menu.
  • Select your desired package from the gallery
    • Installing Secure Unified Endpoint Endpoint will automatically install or update all the necessary prerequisite packages for Unified Endpoint Management. EgoSecure Data Protection is not a requirement and can be installed additionally if needed.
    • Each Extension package can also be installed separately, but the following installation order needs to be considered:
      • 1. Unified Endpoint Management (will automatically install or update the Enterprise Service Bus, Intune Integration Core and File Upload Service extensions)
      • 2. EgoSecure Data Protection (will automatically install or update the EgoSecure UUX Controls extension)
      • 3. Secure Unified Endpoint Management

Some extensions require the system to enter the maintenance mode (downtime). This prevents users from logging in and shows a maintenance page. This is stated in the installation dialog before selecting "Install" or "Update".

Manual Installation

  • Download the current UUX for SUEM Packages version from the Matrix42 Marketplace.
  • Extract the downloaded *.zip file to e.g. C:\Install
  • Open the Administration App in the Digital Workspace Platform (DWP) with an administrative account
  • Navigate to Extensions -> Installed Packages.
  • Select Install Package
  • Press Choose a file to load and select the desired package from your C:\ folder
    • The following installation order needs to be considered:
      • 1. Enterprise Service Bus
      • 2. File Upload Service
      • 3. Intune Integration Core
      • 4. Unified Endpoint Management
      • 5. EgoSecure UUX Controls
      • 6. EgoSecure Data Protection
      • 7. Secure Unified Endpoint Management
  • Press Start Installation 

The system will be in maintenance mode during installation. Please refer to help for configuration packages for additional information.

Update

Extensions can be updated via the Extension gallery.

Open the Administration App in the Digital Workspace Platform (DWP 12.0.3 or newer) with an administrative account

  • Navigate to Extensions -> Extension Gallery
  • Log in with your Matrix42 account if requested
  • Establish a connection to your DWP environment
    • Provide the URL to your DWP server in the wizard which appears at first start or via the "Add DWP environment" option in the menu.
  • Select the tab "Installed"
  • Select your desired package from the gallery
    • The installation will perform dependency checks and will automatically install required extensions if they are missing.

Some extensions require the system to enter the maintenance mode (downtime). This prevents users from logging in and shows a maintenance page. This is stated in the installation dialog before selecting "Install" or "Update".

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