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Product Maintenance Overview

This overview shows the official status of maintenance for released product versions. 

For explanations about our support policies, please refer to:

 

Enterprise Service Management

Product version Available since End of maintenance Status
► Version 10.0 March 2020 (not earlier than 09/2021) Active
► Version 9.1.1 LTSB October 2019 (not earlier than 10/2021) Active
► Version 9.1 April 2019 (with availability of next version) Active
Version 9.0 December 2017 March 2020 Expired
► Version 8.1 LTSB September 2016 (with availability of next LTSB version) Active
Version 8.1 April 2016 April 2019 Expired
Version 8.0 May 2015 November 2017 Expired
Version 7.2 December 2014 June 2016 Expired
Version 7.1 August 2014 February 2016 Expired
Version 7.0 April 2014 October 2015 Expired
Version 6.0 May 2013 May 2015 Expired
Version 5.33 (5.3 SP3) May 2012 December 2014 Expired
Version 5.32 (5.3 SP2) September 2011 May 2013 Expired
Version 5.31 (5.3 SP1) January 2011 May 2012 Expired
Version 5.21 May 2010 September 2011 Expired

Oracle Database / Datacenter Compliance

Product version Available since End of maintenance Status
► Version 12 January 2019 (with availability of next version) Active
Version 11 June 2018 December 2019 Expired
Version 10 January 2017 January 2019 Expired
Version 9 May 2015 June 2018 Expired

Unified Endpoint Management

Empirum

Product version Available since End of maintenance Status
► Version 20.0 March 2020 (not earlier than 09/2021) Active
► Version 19.0.3 LTSB March 2020 (not earlier than 03/2022) Active
► Version 19.0 April 2019 (with availability of next version) Active
► Version 18.0.1 LTSB June 2018 (with availability of next LTSB version) Active
Version 18.0 April 2018 March 2020 Expired
Version 17.0 July 2017 April 2019 Expired
Version 16.1.1 LTSB December 2016 June 2019 Expired
Version 16.1 May 2016 April 2018 Expired
Version 16 May 2015 July 2017 Expired
Version 15.1 June 2013 December 2016* Expired
Version 15 November 2012 December 2014 Expired
Version 14.2 March 2012 May 2015 Expired
Version 14.1 May 2011 November 2012 Expired
Version 14 October 2010 March 2012 Expired

Silverback

Product version Available since End of maintenance Status
► Version 20.0 March 2020 (not earlier than 09/2021) Active
► Version 19.0 April 2019 (with availability of next version) Active
Version 18.0 March 2018 March 2020 Expired
Version 6.0 April 2017 April 2019 Expired
Version 5.1 August 2016 March 2018 Expired
Version 5.0 February 2016 August2017 Expired
Version 4.9 September 2015 March 2017 Expired
Version 4.8 July 2015 December 2016 Expired
Version 4.7 February 2015 August 2016 Expired

Enterprise Manager

Product version Available since End of maintenance Status
► Version 20.0 April 2020 (not earlier than 10/2021) Active
► Version 19.0 April 2019 (with availability of next version) Active
Version 7.3 December 2018 June 2020 Expired
Version 7.2 September 2018 April 2020 Expired
Version 6.6 August 2018 February 2020 Expired
Version 7.1 February 2018 August 2019 Expired
Version 7.0 August 2017 February 2019 Expired
Version 6.5 April 2017 October 2018 Expired
Version 6.4 December 2016 June 2018 Expired
Version 6.3 August 2016 February 2018 Expired
Version 6.2 May 2016 November 2017 Expired
Version 6.1 March 2016 September 2017 Expired
Version 6 February 2016 August 2017 Expired
Version 2014 July 2014 August 2017 Expired
Version 2013 SP1 November 2013 February 2016 Expired
Version 2013 March 2013 September 2014 Expired
Version 2011 SP1 May 2012 November 2013 Expired
Version 2011 September 2011 March 2013 Expired

Endpoint Security (EgoSecure)

This product is subject to the special rule that only the current and previous releases are supported. This is due to the increased security requirements in the IT security environment.

Product version Available since End of maintenance Status
► Version 15.2 June 2020 December 2022 Active
► Version 15.1 LTSB March 2020 March 2022 Active
Version 14.4 November 2019 June 2020 Expired
Version 14.3 August 2019 March 2020 Expired
Version 14.2 May 2019 November 2019 Expired
Version 14.1 LTSB February 2019 February 2021 Active
Version 13.3 November 2018 Mai 2019 Expired
Version 13.2 September 2018 March 2019 Expired
Version 13.1 LTSB May 2018 Mai 2020 Expired
Version 12.3 December 2017 June 2018 Expired
Version 12.2 September 2017 March 2018 Expired
Version 12.1 May 2017 November 2017 Expired
Version 11.2 October 2016 April 2017 Expired
Version 11.1 Mai 2016 November 2016 Expired
Version 10.3 March 2016 September 2016 Expired
Version 10.2 December 2015 June 2016 Expired
Version 10.1 October 2015 April 2016 Expired
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